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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ella Bowron

June 16, 2026

5  out of  5
rating by Ella Bowron
"Matt, from Tracie Brown agency, was so VERY helpful and professional - and yet very personal. I felt like a made a new friend.
Thank you, Matt!"
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Emily J

June 15, 2026

5  out of  5
rating by Emily J
"Matt is so wonderful to talk to! He is a professional and has a great sense of humor and is such a joy to work with! Thank you Matt for all that you do!"
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April Blaine

June 11, 2026

5  out of  5
rating by April Blaine
"Matt is a great person to do business with. He is very friendly, knowledgeable and explains options very well with no rush or pressure. I'm very relieved when I walk out of the office because of him🙂"
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Beau Sweitzer

June 4, 2026

5  out of  5
rating by Beau Sweitzer
"Matt helped me get off of my parents insurance and got me some great discounts on my own policy. His customer service is great and I will be using them for all of my insurance needs."
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Saad Janjua

June 4, 2026

5  out of  5
rating by Saad Janjua
"Amazing staff and team :)"
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Mason Leonhart

June 4, 2026

5  out of  5
rating by Mason Leonhart
"Tracie and her team were very knowledgable and caring when it came to my insurance needs. The process was stress free and I walked away with a great rate and very comprehensive coverage. I would highly recommend reaching out and getting a quote!"
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Chyni Castle

May 29, 2026

5  out of  5
rating by Chyni Castle
"I recently switched to State Farm, and I honestly couldn't be happier that I did. They offer so many different coverage options, and it's been great having everything in one place.

Today I had the pleasure of working with Matthew Rodriguez to add motorcycle and renters insurance to my current policy. He was extremely helpful, knowledgeable, and proactive in explaining all the coverage options State Farm has to offer. He also took the time to provide estimates on a few additional policies I was interested in looking into.

What I appreciated most was that he never made me feel pressured to add anything to my policy right away. He answered all of my questions, gave me the information I needed, and let me make the decision that was best for me. The entire experience was easy, professional, and stress-free. I highly recommend working with Matthew if you're looking for someone who genuinely wants to help you find the right coverage."
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John Hosa

May 26, 2026

4  out of  5
rating by John Hosa
"Very friendly"
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Riger Emery

May 19, 2026

5  out of  5
rating by Riger Emery
"They definitely help me out and the rstes where awesome"
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Teresa Pape

May 2, 2026

5  out of  5
rating by Teresa Pape
"Great Insurance Co. Nice staff & helpful Matt was so nice & helpful."
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Mady Bernstein

April 30, 2026

5  out of  5
rating by Mady Bernstein
"Matt was absolutely fantastic to work with! He was knowledgeable, patient, and really took the time to understand my needs. He explained all the options clearly and helped me find the perfect insurance plan. His professionalism and friendly approach made the whole process easy and stress-free. I highly recommend Matt to anyone looking for reliable and personalized insurance service. Five stars all the way!"
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Ray Herpy

April 24, 2026

5  out of  5
rating by Ray Herpy
"These folks are wonderful. They are knowledgeable and trustworthy, as well as personable and friendly!"
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Reaghan K

April 22, 2026

5  out of  5
rating by Reaghan K
"This staff is amazing! everyone is always happy to help with fast and efficient answers, especially Matt. Highly recommend!"
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Joanne Sandella

April 20, 2026

5  out of  5
rating by Joanne Sandella
"I would like to say, Matt listened to my concerns regarding my claims representative and helped solve the issues. He has been very helpful and supportive."
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Becca Clark

April 17, 2026

5  out of  5
rating by Becca Clark
"All the staff is super friendly, very knowledgeable and straightforward! I also appreciate how everything gets done in a timely and professional manor!
It's refreshing to receive excellent customer service, thank you!!"
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Heather Tobias

March 23, 2026

5  out of  5
rating by Heather Tobias
"Grace Tennyson is fantastic highly recommend her to help with all your insurance needs, she takes the time to listen, and explain everything so that you know your making the best decision for you and/or your family. I couldn't recommend her more. Call her you won't be sorry."
We responded:
"Thank you, Heather! "
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Andrea Demsar

March 16, 2026

5  out of  5
rating by Andrea Demsar
"I want to give a cheer for Marisa at Tracie Brown State Farm. She is consistently efficient, great attitude , quickly takes care of what I need done and I can hear her smile over the phone . She is an A+++++ employee in my opinion !!"
We responded:
"Thanks so much for the amazing review, Andrea! We really appreciate your support here in Ashtabula . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Matthew

March 13, 2026

5  out of  5
rating by Matthew
"Excellent service! I highly recommend!"
We responded:
"Matthew, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience."
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Karen Loebsack

March 2, 2026

5  out of  5
rating by Karen Loebsack
"Maeve was just great.. I bought a newer car and needed to update my insurance policy. She gave me very good advice on what to do with my existing car until I sold it, and in getting my newer car placed on insurance. She's very pleasant, thorough, and informative. I got great pricing and would recommend Tracie Brown State Farm to anyone looking for insurance."
We responded:
"Thank you for choosing Tracie Brown State Farm. I appreciate your kind words for Matt. We appreciate you! "
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Tina Morris

February 23, 2026

5  out of  5
rating by Tina Morris
"Matt was very informative and answered all my questions. Helped me insure my car."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tracie Brown’s Team."
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Jade Jarnigan

February 14, 2026

5  out of  5
rating by Jade Jarnigan
"Super helpful & kind!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations!"
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Chris Ritter

January 28, 2026

5  out of  5
rating by Chris Ritter
"Grace at Tracie Brown agency is first class, she reviewed my coverages, we talked & my coverage increased greatly for pennies a day. I also purchased life insurance that meets my needs perfectly."
We responded:
"Wow, thank you for the 5-star review, Chris! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Chris, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tracie Brown’s Team is just a call or email away!"
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Christian Smith

December 24, 2025

5  out of  5
rating by Christian Smith
"Ashley was awesome!"
We responded:
"Thank you for choosing Tracie Brown State Farm Insurance. I appreciate your business and your time to review my agency. "
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Jesse Sarell

December 5, 2025

5  out of  5
rating by Jesse Sarell
"They've been really helpful I appreciate them all"
We responded:
"Thank you for choosing Tracie Brown Insurance Agency. We pride ourselves on being helpful and taking care of our customers. If you need anything, please do not hesitate to reach out."
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Joanna Christine

December 4, 2025

5  out of  5
rating by Joanna Christine
"Matt went above today to help us out with our claim. We've been customers a long time, will continue to stay with him."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"