Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diane Long

Diane Long

August 14, 2026

5  out of  5
rating by Diane Long
"Called in about an accident and it was handled very professional and made me feel are ease and helped me get to the right department."
We responded:
"Diane, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Tracie Brown and Team "
Profile photo of Vernita Curtin

Vernita Curtin

August 14, 2026

5  out of  5
rating by Vernita Curtin
"I have had the best experience with State Fame Any questions I had that answered, any changes or additional things I needed they did on the spot They also would call me back in a timely manner Prices are good & if not they work to make them with in your budget Enjoy working with this company and their people"
We responded:
"Thank you so much for your kind review, Vernita!  If you need insurance assistance, we are just an email or call away! - Tracie Brown, your State Farm Agent   "
Profile photo of Karen Loebsack

Karen Loebsack

August 14, 2026

5  out of  5
rating by Karen Loebsack
"Called my State Farm office about my insurance billing being different for the past few months. Matthew handled my concerns. He was very professional, knowledgeable, and personable. He was very concise and clear with explaining to me my billing statements. He made me feel that my concerns were valid and important for me to understand. I was very satisfied with his explanation and all issues were resolved."
We responded:
"Thank you for choosing Tracie Brown State Farm. I appreciate your kind words for Matt. We appreciate you! "
Profile photo of Tina Miklos

Tina Miklos

August 14, 2026

5  out of  5
rating by Tina Miklos
"Worked with Matt Rodriguez. Matt is always helpful, professional, and on top of things in a timely matter. Definitely someone we would recommend for anyone to work with for any insurance needs!"
We responded:
"Tina, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Ashtabula insurance team is always here and happy to help. "
Profile photo of Courtney

Courtney

July 31, 2026

5  out of  5
rating by Courtney
"Marisa was FANTASTIC! I cannot say enough about how pleased I am with her. She has a wonderful personality, extremely kind, cheerful and funny, all while remaining so professional. I was recommended to call her by a friend and I will also absolutely be recommending her from here on out. She was so detailed, without being overwhelming, and I have such a better understanding of my coverages. Also worth mentioning, State Farm has such great rates!"
We responded:
"Thank you so much for your wonderful feedback of us here at Tracie Brown’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Tracie Brown’s Insurance Team"
Profile photo of Rylee Cole

Rylee Cole

July 28, 2026

5  out of  5
rating by Rylee Cole
"Maeve was such a great help and answered all my questions quickly!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Tina Meeker

Tina Meeker

July 23, 2026

5  out of  5
rating by Tina Meeker
"Tracie and her team are ALWAYS amazing to work with. Today Matt went above and beyond helping my son get the coverage he needed and out the door so he wouldn’t miss an appointment! THANK YOU!!"
We responded:
"Thank you for the 5-star review, Tina!  I’m truly grateful for you and your family and it has been an honor watching your boys grow into amazing young men! "
Profile photo of Trevor Rockwell

Trevor Rockwell

July 22, 2026

5  out of  5
rating by Trevor Rockwell
"I had a great experience with Ashley she was very helpful and it is great to keep my business locally!! I’m a big supporter of giving my business to the local community! Thanks for all you do."
We responded:
"Thank you, Trevor! You are greatly appreciated! "
Profile photo of Jesse Ricket

Jesse Ricket

July 15, 2026

5  out of  5
rating by Jesse Ricket
"I can't say enough how helpful their insurance team is. Thankyou Matt for taking the time to help me resolve an issue I was having . Great insurance and very helpful they are with their clients!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Jill Lewis

Jill Lewis

July 14, 2026

5  out of  5
rating by Jill Lewis
"Matt was great! Knowledgeable with my questions and was very helpful. Thank you Matt!"
We responded:
"Jill, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tracie Brown’s Team!"
Profile photo of Jeffrey Zindash

Jeffrey Zindash

July 14, 2026

5  out of  5
rating by Jeffrey Zindash
"Got the exact kind of service I was hoping for. Thanks."
We responded:
"Thanks so much for the amazing review, Jeffrey! We really appreciate your support here in Ashtabula . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Robin Bartone

Robin Bartone

July 13, 2026

5  out of  5
rating by Robin Bartone
"Matt is my go person for insurance he has help me out alot"
We responded:
"Thank you, Robin for your review and shouting out Matt. He is amazing and I'm always grateful when customers recognize him.
"
Profile photo of Riger Emery

Riger Emery

July 9, 2026

5  out of  5
rating by Riger Emery
"They definitely help me out and the rstes where awesome"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tracie Brown’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Lorraine Wright

Lorraine Wright

July 8, 2026

5  out of  5
rating by Lorraine Wright
"Matt and this office have taken outstanding care of us over the years. I can’t recommend him enough!"
We responded:
"Lorraine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tracie Brown’s Team—we are always here to help!"
Profile photo of Ella Bowron

Ella Bowron

June 16, 2026

5  out of  5
rating by Ella Bowron
"Matt, from Tracie Brown agency, was so VERY helpful and professional - and yet very personal. I felt like a made a new friend.
Thank you, Matt!"
We responded:
"Ella, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience."
Profile photo of Emily J

Emily J

June 15, 2026

5  out of  5
rating by Emily J
"Matt is so wonderful to talk to! He is a professional and has a great sense of humor and is such a joy to work with! Thank you Matt for all that you do!"
We responded:
"Emily, thank you for your wonderful review of State Farm Agent Tracie Brown’s Team!"
Profile photo of April Blaine

April Blaine

June 11, 2026

5  out of  5
rating by April Blaine
"Matt is a great person to do business with. He is very friendly, knowledgeable and explains options very well with no rush or pressure. I'm very relieved when I walk out of the office because of him🙂"
We responded:
"Thank you so much for the 5-stars, April! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!"
Profile photo of Beau Sweitzer

Beau Sweitzer

June 4, 2026

5  out of  5
rating by Beau Sweitzer
"Matt helped me get off of my parents insurance and got me some great discounts on my own policy. His customer service is great and I will be using them for all of my insurance needs."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tracie Brown’s Team."
Profile photo of Saad Janjua

Saad Janjua

June 4, 2026

5  out of  5
rating by Saad Janjua
"Amazing staff and team :)"
We responded:
"Thank you so much for the 5-stars, Saad! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Tracie Brown’s Team anytime."
Profile photo of Mason Leonhart

Mason Leonhart

June 4, 2026

5  out of  5
rating by Mason Leonhart
"Tracie and her team were very knowledgable and caring when it came to my insurance needs. The process was stress free and I walked away with a great rate and very comprehensive coverage. I would highly recommend reaching out and getting a quote!"
We responded:
"Wow, thank you for the 5-star review, Mason! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Chyni Castle

Chyni Castle

May 29, 2026

5  out of  5
rating by Chyni Castle
"I recently switched to State Farm, and I honestly couldn't be happier that I did. They offer so many different coverage options, and it's been great having everything in one place.

Today I had the pleasure of working with Matthew Rodriguez to add motorcycle and renters insurance to my current policy. He was extremely helpful, knowledgeable, and proactive in explaining all the coverage options State Farm has to offer. He also took the time to provide estimates on a few additional policies I was interested in looking into.

What I appreciated most was that he never made me feel pressured to add anything to my policy right away. He answered all of my questions, gave me the information I needed, and let me make the decision that was best for me. The entire experience was easy, professional, and stress-free. I highly recommend working with Matthew if you're looking for someone who genuinely wants to help you find the right coverage."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Ashtabula to know that you had such a wonderful experience with us here on State Farm Agent Tracie Brown’s Team."
Profile photo of John Hosa

John Hosa

May 26, 2026

4  out of  5
rating by John Hosa
"Very friendly"
We responded:
"We appreciate your review, John. Thank you for the kind words regarding State Farm Agent Tracie Brown’s Team."
Profile photo of Teresa Pape

Teresa Pape

May 2, 2026

5  out of  5
rating by Teresa Pape
"Great Insurance Co. Nice staff & helpful Matt was so nice & helpful."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tracie Brown’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Ashtabula."
Profile photo of Mady Bernstein

Mady Bernstein

April 30, 2026

5  out of  5
rating by Mady Bernstein
"Matt was absolutely fantastic to work with! He was knowledgeable, patient, and really took the time to understand my needs. He explained all the options clearly and helped me find the perfect insurance plan. His professionalism and friendly approach made the whole process easy and stress-free. I highly recommend Matt to anyone looking for reliable and personalized insurance service. Five stars all the way!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Ray Herpy

Ray Herpy

April 24, 2026

5  out of  5
rating by Ray Herpy
"These folks are wonderful. They are knowledgeable and trustworthy, as well as personable and friendly!"
We responded:
"Ray, thank you for your wonderful review of State Farm Agent Tracie Brown’s Team! We appreciate your business and look to serving your many years! "